2017 sales: $4.87 billion
Previous ranking: 10
4500 Cherry Creek Drive South, Suite 900
Denver, CO 80246
T (800) 875-7655
GLOBAL MANAGING DIRECTOR: Jamie Pherous
GLOBAL COO AND CEO: Laura Ruffles
GLOBAL CFO: Steve Fleming
CEO NORTH AMERICA: Chris Thelen
COO and CFO NORTH AMERICA: Natalie Benson
SPV PACIFIC REGION USA: Karen McGilvray
SPV EAST REGION AND EVP NATIONAL OPERATIONS USA: Matt Cummings
SPV MOUNTAIN & WEST REGIONS USA: Jeanne Norton
SPV CENTRAL REGION USA: Michele Gannon
SPV STRATEGIC SALES USA: Debbie Langen
SPV STRATEGIC ACCOUNT MANAGEMENT USA: Anita Salvatore
SPV TECHNOLOGY USA: Lehi Mills
SPV LOYALTY: Travis Markel
SPV LEISURE: Andi McClure-Mysza
SPV EVENT TRAVEL MANAGEMENT: Michelle Dayhoff
2017 Developments Corporate Travel Management North America
Finished acquisition of Montrose Travel and the Travizon Group.
Further improvement and rollout of CTM Smart technology.
ARC sales of $2.6 billion.
Direct deals to corporate clients and buyers with a blend of host organization movement for recreation; additionally faithfulness satisfaction.
600 or more hosted agents.
70% of offers from business, 25% relaxation (including credit card loyalty programs), 5% other.
In like manner works underneath Corporate Travel Management North America, ETM/Event Travel Management, RTM/Resource Travel Management, AFS/Air Fulfillment Services, attract move CTM, Montrose Travel and MTravel
Host agency MTravel
Backup of CTMNA Holdings Limited; completely owned auxiliary of Corporate Travel Management Ltd. (Australian Listed Parent).
Further upgrade and rollout of CTM Smart Technology and Mobile Concierge just as facilitated agent tools and improvements to dedication advertising.
Corporate travel management north America sits under finance/procurement. We recently reorganized and now have a more centralized approach with a global travel manager, and less decision-making powers within the various regions. This makes more sense because by combining the spend volume of all our regions, we’re able to more effectively negotiate with our preferred suppliers and drive costs down.
CORRECTIONS: Andi McClure-Mysza is the senior vice president of leisure, and the company has 600-plus hosted agents, and MTravel is a host agency; incorrect information appeared in a previous version of this entry. What’s more, this entry was updated to incorporate initiative changes.